Voice AI for clinics, dental, and medical offices.
A governed front-desk agent that answers every call, handles scheduling and routine questions, captures clean intake, and routes anything PHI-sensitive or clinical straight to your team — with the full evidence trail.
The recurring failure modes.
What the voice agent actually does.
Scheduling & reminders
Book, reschedule, and confirm appointments against your calendar. Confirm insurance basics. Send branded reminders.
Intake & FAQs
Capture reason for visit, insurance, demographics, and consent in a structured way. Answer common questions about hours, location, services, and policies.
Routing & triage
Send clinical questions, billing disputes, and upset callers to the right human, with full context handed off.
PHI-aware handoff
Symptom mentions, urgent complaints, and any PHI-sensitive request escalate to a human path with the call notes attached.
What changes once it's live.
- Every inbound call answered, including after hours.
- Cleaner intake reaches clinical staff, not random notes.
- Front-desk staff focused on patients in the lobby, not the phone.
- Audit-ready evidence for every call — who, what, when, and what the agent did.
Map your first voice workflow.
30 minutes with Erik. We'll walk your call flow, identify the highest-leverage workflow to automate first, and tell you honestly if voice AI is the right fit.